FAQ

FLICK FACTORY IS AN ALL-AGES VENUE HOWEVER GUESTS UNDER 13+ MUST BE WITH AN ADULT
SPECIAL EVENTS DATES AND TIMES
THURS, NOV 11
THURS, NOV 25
DEC 24 - 25
VETERANS DAY
Vets get in FREE
THANKSGIVING
Flick Factory will be closed to observe the Holiday
CHRISTMAS EVE & DAY
Flick Factory will be closed to observe the Holiday

\\CANCELLATION POLICY

All Tickets are non-refundable. However, you can reschedule one time for a different date/time if available at no charge.

 

 

\\COVID 19

Flick Factory follows Virginia State guidelines and CDC recommendations. These policies are subject to change.

 

 

\\HOW TO GET TICKETS?

We highly recommend reserving tickets online. Tickets may be purchased at the door and are subject to availability. We recommend getting tickets in advance.

 

 

\\CAN I BRING MY PET?

We only allow dogs on pet specific days. Pet days are listed on our calendar. We do not have Bread restrictions, however pets are limited to 50 pounds. Admission is limited to 1 Pet per Adult.

 

 

\\WHAT IF I DO NOT USE ALL OF MY TIME?

All tickets are only valid for the time slot purchased. For example, if your ticket is for 2pm-3pm your ticket is only valid during that time period.

 

 

\\RE-ENTRY

You are allowed to exit and re-enter the facility. However, your time does not start over or pause during your absence.

 

 

\\ARE WALK-INS WELCOME?

Walk-Ins are always welcome. Unfortunately, we can not guarantee availability. Our slots fill up FAST, we strongly suggest reserving a slot ahead of time.

\\CAN I REQUEST A REFUND?

We do not offer refunds of any kind. However, we do allow a one time ticket transfer. Ticket transfers must occur prior to the start of your purchased session. Ticket transfers may only occur once.

\\ARE YOU KID FRIENDLY?

Absolutely! We are a family and kid friendly destination. Kids under 13 must be accompanied by an adult. At least 1 adult is required for every 3 children.

 

 

\\ARE FOOD AND BEVERAGES ALLOWED?

Please finish all food and beverages before entering.

 

 

\\CAN I BRING MY PROFESSIONAL CAMERA?

We actually encourage it! Feel free to use your smart phone or DSLR Camera.

 

 

\\ALCOHOLIC BEVERAGES

No Alcoholic beverages are allowed in the venue. 

 

 

\\CAN I BOOK THE WHOLE PLACE?

We gladly host private parties and team building events. For reservations and pricing contact info@flickfactoryrva.com.

 

 

\\IS THIS AN ACTUAL MUSEUM?

Great question! No, we are not your typical museum. Feel free to touch, take photos, and most of all HAVE FUN!

 

 

\\THESE ITEMS ARE PROHIBITED

Weapons, Alcohol, illegal drugs